Which of the following is NOT a carrier-issued adjustment memo?

• A. Agent Automated Deduction
• B. Credit Memo
• C. Debit Memo
• D. Debit Memo Adjustment

Answer: (A)

In ARC’s settlement world, adjustment memos are formal documents a carrier issues to document changes to an agency’s balance. A Credit Memo is issued to reflect money owed back to the agent or to reverse a charge. A Debit Memo increases what the agency owes the carrier due to errors or other adjustments. A Debit Memo Adjustment is used to correct or modify a previously issued Debit Memo. The option describing Agent Automated Deduction isn’t a carrier-issued adjustment memo; it refers to an automatic deduction process, not a formal carrier document that documents an adjustment. So that one is not a carrier-issued adjustment memo.