If a debit memo remains unpaid, which action is a permissible remedy for the ARC participating carrier?

• A. Pursue collection through remedies
• B. Direct ARC to terminate the ARA with the agency
• C. Notify the agency and request resolution
• D. Accept the unpaid status without action

Answer: (B)

When a debit memo stays unpaid, a carrier can use a formal, contract-based remedy tied to the Agency Reporting Agreement. Directing ARC to terminate the ARA with the agency is the sanctioned step because it leverages ARC’s authority to enforce financial obligations and maintains the integrity of the ARC reporting system. By ending the agency’s participation under the ARA, the carrier applies real consequence for nonpayment and creates an incentive for resolution, without relying on ad hoc collection actions or tolerating nonpayment.

Other ideas like simply continuing collection efforts or asking the agency to resolve the issue are steps in the process, but they don’t represent the formal remedy available through ARC. Accepting the unpaid status would not address the unpaid debit memo and could undermine the system’s safeguards.