How long must an ARC accredited agency maintain copies of sales reports and supporting documents?

• A. One (1) year
• B. Two (2) years
• C. Three (3) years
• D. Five (5) years

Answer: (B)

Maintaining a two-year retention period for copies of sales reports and their supporting documents is about keeping a complete and accessible audit trail. ARC-accredited agencies are expected to hold these records for two years so that they have the necessary documentation available for audits, reconciliations, dispute resolution, and regulatory reviews. This timeframe aligns with typical audit cycles and provides a practical balance between accountability and resource use.

Keeping records for only one year could leave gaps before an audit or inquiry is completed, while longer periods (three or five years) generally offer more time than necessary for routine purposes and can tie up resources without added benefit. Ensure the records are retrievable and stored securely, whether in paper or electronic form.